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Old 05-21-2013, 10:29 AM   #1 (permalink)
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Default BES 5.0.4 Phone Call Logs

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Hi,

the BES runs with no problems.

my old bes have phone call logs (csv) but in the new one there is no csv file.
after i google some ours i find out there is an option in the it policy like pmi synchronization.
i mus activate the logging there.

but in the 5.0.4 there is no option to activate like:
PIM Synchronization > Disable Phone Call Log Wireless Synchronization
PIM Synchronization > Disable PIN Messages Wireless Synchronization
PIM Synchronization > Disable SMS Messages Wireless Sync

did bb forget these funktion ?
how can i activate the call logs in 5.0.4 ???

Systeminformation
SBS 2011 SP2 witch exchange 2010 SP3

Please help me
thanks a lot
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Old 05-21-2013, 11:10 AM   #2 (permalink)
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Default Re: BES 5.0.4 Phone Call Logs

is this BES express 5? I dont think that feature is available on it
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Old 05-22-2013, 05:36 AM   #3 (permalink)
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Default Re: BES 5.0.4 Phone Call Logs

i have solve the problem

HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Logging Info\Backup Connector\

"DisablePINAuditLogging"=dword:00000000
"DisablePhoneCallAuditLogging"=dword:00000000
"DisableBBMContactAuditLogging"=dword:00000000
"DisableBBMMessageAuditLogging"=dword:00000000

alle value are on 1. i set it to 0 an restart hole bb services
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