06-12-2013, 07:47 AM
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| | BES 10.1 and Collaboration Service 10.1
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I have installed the BlackBerry Collaboration Service on our BES 10.1 Server and configured it to point to our Sametime 8.5.2 Server, much the same settings as BES 5.0.4.
I have added the IP Address of the BES 10.1 Server to the Trusted Servers List on our Sametime Server.
We have upgraded a Z10 to the latest 10.1 OS and installed the Enterprise IM 126.96.36.1996 App.
When we try and sign in we get the error "Cannot Sign In: The server is currently unavailable. Please try again later".
I cannot find any errors in the Logs but noticed this Post on the BlackBerry Forums.
supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/BCS-10-1-Enterprise-IM-for-sametime/m-p/2384033/highlight/true#M17607]BCS 10.1 Enterprise IM for sametime - BlackBerry Support Community Forums
(Cant post URL's!!)
It mentions a Support Incident INC000026554065.