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Old 06-14-2013, 04:45 AM   #1 (permalink)
Kul
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Default HELP - BES 10.1 Licensing

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I had BES 10.0 running with Interim CAL's, I upgraded to 10.1 yesterday and then realized I need to migrate the CALs - Opps !

I followed the tool (https://enterprise.ecomm.webapps.bla...com/caltradeup) to migrate the CALs I got back for my traded-up 10.0 licenses but when i enter the key xxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx, it errors with "we are unable to validate this CAL"

How do I get round this now

Last edited by Kul : 06-14-2013 at 05:42 AM.
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Old 06-14-2013, 08:13 AM   #2 (permalink)
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Default Re: HELP - BES 10.1 Licensing

resolved by going to the 10.0 to 10.1 trade-up site. I was trying the 10.0 trade-up site
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Old 06-15-2013, 05:06 PM   #3 (permalink)
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Default Re: HELP - BES 10.1 Licensing

Surprised it worked, I have had nothing but issues on the install and everything. Today my licenses just disappeared for the second or third time and I've had users just disappear and a reboot clears it up. So glad the new devices have the active sync option
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