BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-15-2006, 11:30 AM   #1 (permalink)
New Member
 
Join Date: Feb 2006
Model: 7250
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Existing user switching devices

Please Login to Remove!

I'm new to BES and none of my colleagues have ever tried this before. Does the user just need to activate the new device or is there more involved? The user is changing from a 7250 to a 7130. Thanks. Patrick
Offline  
Old 02-15-2006, 11:36 AM   #2 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

Are you using BES 4.0 with wireless activation? If so, you should be able to activate a new device and the server updates the new device information during the activation. I underlined should because it doesn't always work. Sometimes you have have to delete the users BES account and purge the state database.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 02-15-2006, 11:42 AM   #3 (permalink)
New Member
 
Join Date: Feb 2006
Model: 7250
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes it is 4.0 and we are using wireless activation. I'll try deleting the account if the user calls back. Thanks for the advice.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

(5PCS) M24C02-RMC6TG IC EEPROM 256KBIT 400KHZ UFDFPN8 24C02 M24C02
$3.65
(5PCS) M24C02-RMC6TG IC EEPROM 256KBIT 400KHZ UFDFPN8 24C02 M24C02 picture(5PCS) AT93C86A-10TU-2.7 IC EEPROM 16KBIT 2MHZ 8TSSOP 93C86 AT93C86
$6.5
(5PCS) AT93C86A-10TU-2.7 IC EEPROM 16KBIT 2MHZ 8TSSOP 93C86 AT93C86 picture(1PCS) CAT25C64VI-GT3 IC EEPROM 64KBIT 10MHZ 8SOIC 25C64 CAT25C64
$2.03
(1PCS) CAT25C64VI-GT3 IC EEPROM 64KBIT 10MHZ 8SOIC 25C64 CAT25C64 picture(1PCS) CAT1163WI-42-GT3 IC SUPERVSR CPU 16K EEPROM 8SOIC 1163 CAT1163
$1.58
(1PCS) CAT1163WI-42-GT3 IC SUPERVSR CPU 16K EEPROM 8SOIC 1163 CAT1163 picture(1PCS) CAT1163WI-28-GT3 IC SUPERVSR CPU 16K EEPROM 8SOIC 1163 CAT1163
$1.58
(1PCS) CAT1163WI-28-GT3 IC SUPERVSR CPU 16K EEPROM 8SOIC 1163 CAT1163 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.