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-   -   Service Pack Version (http://www.blackberryforums.com/bes-admin-corner/26470-service-pack-version.html)

lber 02-15-2006 11:53 AM

Service Pack Version
 
Where do you find out what service pack the BES server is currently using?
Is it the same as most other apps, and it appears in the help menu, or have they tucked it away somewhere else.
Nothing is visible to me, so i'm guessing that either the server has not been service packed, or the sp details are not visible.

murpheous 02-15-2006 12:02 PM

in the bes manager, go to Help > about

for me the version is 4.0.3.4 the 3 represents the sp and the last 4 represents the hf

BlackBerryLinks 02-15-2006 07:10 PM

That is the version of the bes manager, mostly the same as the bes.
For the bes go to:
Control Panel, click on: Add or Remove Programs and select:
BlackBerry Enterprise Server for .....
click then on: Click here for support information.

Regards,
Bob

BB_God 02-15-2006 11:29 PM

Quote:

Originally Posted by murpheous
in the bes manager, go to Help > about

for me the version is 4.0.3.4 the 3 represents the sp and the last 4 represents the hf

The last digit does not represent the hotfix (i.e. 4.0.3.4) is not Hotfix 4.

Ekrimmer 02-16-2006 01:23 AM

I got the skinny on this straight from RIM. Unfortunately it's not at my fingertips (ok it is but I ain't gonna re-type it off the Berry). I'll post it tomorrow.

Ekrimmer 02-16-2006 12:14 PM

Here it is:
The first two numbers (example: 3.6 or 4.0) are the current release of BlackBerry Enterprise Server. The third number (4.0.3) is the current service pack. The final number is difficult to tell exactly what it means. Below is the current builds for 4.0 and as you can see it's difficult to distinguish what Hot Fix has been applied:

BES 4.0
Build # SP Level
** properties of the server
4.0.0.97 Gold
4.0.0.99 HF1
4.0.0.99 HF2
4.0.1.7 SP1
4.0.1.8 SP1 + HF1
4.0.1.9 SP1 + HF2
4.0.1.10 SP1 + HF3
4.0.2.3 SP2
4.0.2.3 SP2 + HF1
4.0.2.4 SP2 + HF2
4.0.2.4 SP2 + HF3
4.0.3.2 SP3
4.0.3.3 SP3 + HF1
4.0.3.3 SP3 + HF2

BlackBerryLinks 02-16-2006 05:39 PM

Quote:

Originally Posted by Ekrimmer
Here it is:
as you can see it's difficult to distinguish what Hot Fix has been applied

Difficult? No !

For the bes go to:
Control Panel, click on: Add or Remove Programs and select:
BlackBerry Enterprise Server for .....
click then on: Click here for support information.

Then you get exact Version, Service Pack and Hotfix. Just in plain English.

Regards,
Bob

Hatchy 02-19-2006 03:03 PM

If you're running a Domino BES, you can just type "Tell bes about" in the Domino console to get the version and number of active users. Interestingly enough, the version you see here is different than the version listed in the "Add/Remove Programs" dialog. Very odd.

lber 02-20-2006 09:05 AM

Quote:

Originally Posted by BlackBerryLinks
Difficult? No !

For the bes go to:
Control Panel, click on: Add or Remove Programs and select:
BlackBerry Enterprise Server for .....
click then on: Click here for support information.

Then you get exact Version, Service Pack and Hotfix. Just in plain English.

Regards,
Bob

Spot on, many thanks (y)

Ekrimmer 05-16-2006 02:53 AM

Quote:

Originally Posted by lber
Spot on, many thanks (y)

Sure is...so why the heck couldn't the RIM tech point me that direction??


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