BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-15-2013, 08:49 AM   #1 (permalink)
New Member
 
Join Date: Apr 2012
Model: 9900
PIN: N/A
Carrier: Tmobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Traveler Heart Beat BB settings

Please Login to Remove!

Does anyone know the correct heart beat or any other settings for in Traveler for BlackBerry 10 devices?

It seems like we have a lot of users loosing connection to active sync mail, the only way to get it back is to do a battery pull that is longer then a minute. If you do just a short battery pull mail will not start again.

Thanks
Offline  
Old 08-15-2013, 10:15 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,697
Post Thanks: 270
Thanked 286 Times in 270 Posts
Default Re: Traveler Heart Beat BB settings

sounds more like Traveler is stopping after too many connections

i have seen similar in exchange, I have users turn off device for 5 min and then it works again. usually a corrupt contact to calendar item causing exessive sync or for some with too many item in their inbox
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Z30, Z10 and Q10
Offline  
Old 08-15-2013, 10:50 AM   #3 (permalink)
New Member
 
Join Date: Apr 2012
Model: 9900
PIN: N/A
Carrier: Tmobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Traveler Heart Beat BB settings

I will look into that. Thanks

If anyone else has any thoughts and all or seen this issue please let me know. Have about 250 Z10's rolled out and its driving me crazy.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Traveler Heart Beat BB settings
Thread Thread Starter Forum Replies Last Post
Losing Call Logs, SMS or Emails? Optimize your BB! How To Setup for max free memory! John Clark BlackBerry Help 1620 12-31-2012 06:43 AM
How do I Disable Password and Security Timeout settings on BB 8310 sapatan BlackBerry Help 7 01-20-2012 11:48 AM
BB E-mail Settings & Windows Live Alias nicraz General BlackBerry Discussion 2 04-17-2011 03:09 PM
BB OS 5.0 - Inbox settings Options Frank Castle BES Admin Corner 0 04-12-2010 03:04 PM
How can i restore BB 8900 to it's factroty settings civilization General 8900 Series Discussion - Javelin 4 06-06-2009 05:32 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.