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Old 08-20-2013, 12:09 AM   #1 (permalink)
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Question How to transfer BB7 Contacts to a BB10 device (Work Space mode)?

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Hi all,

It seems like we are unable to transfer Contacts from a BB7 to a BB10 (activated in Work Space mode in BES10 server). We are able to transfer Contacts from a BB7 to a BB10 (activated in Balance mode in BES10 server).

Is it because of this is a restriction for a BB10 in Work Space mode? Has anybody encountered this issue and got a workaround? Is there a way to export a BB7 Contacts and import into a BB10 (Work Space mode)?

Thanks.
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Old 08-20-2013, 09:23 AM   #2 (permalink)
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Default Re: How to transfer BB7 Contacts to a BB10 device (Work Space mode)?

where are the contacts located in the device or which contact database?

I think it is device contacts and they are not sync to mailbox.
I had a user years ago that did this and we did a manual sync to outlook and then imported into contacts fodler
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