BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 09-23-2013, 11:33 AM   #1 (permalink)
New Member
Join Date: Sep 2013
Model: 7100T
Carrier: CLARO
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default SRP status : DISCONNECTED

Please Login to Remove!


im trying to install for first time BES express. Im using the administration service ... adding users, etc ... it seems working. Im having problems attaching devices. Reading i found that i have not activated the installation.

In administration service in the route : Servers and Components > blackberry domain > server view > besserver i see that SRP STATUS is DISCONNECTED

HOW can i resolve this ??

I have checked on my local firewall openning 3101 port and my isa alows that traffic but when i try the bbsrptest it displays connection failed.

Can you give some tips to try to resolve this ??
How can i update the srp status ? when its try to get activated ??? how can i force it to check ?

Old 09-23-2013, 12:27 PM   #2 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,041
Post Thanks: 335
Thanked 339 Times in 317 Posts
Default Re: SRP status : DISCONNECTED

KB02068-How to troubleshoot SRP connectivity issues

above link should help
unlock your phone here
I am on
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: SRP status : DISCONNECTED
Thread Thread Starter Forum Replies Last Post
Knowledge Sharing - Do not switch your BES SRP ID back and forth unnecessarily noname BES Admin Corner 5 07-23-2011 12:01 AM
SRP status Disconnected but server passes all basic connectivity tests pedro72 BES Admin Corner 5 07-10-2008 07:17 AM
Help, SRP Status: Disconnected cazter BES Admin Corner 9 06-26-2008 03:54 PM
SRP Status: Disconnected. it keeps dropping tndfr BES Admin Corner 1 01-25-2008 04:05 PM
SRP Status Disconnected DHBB7290 BES Admin Corner 7 12-05-2006 06:25 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.