10-08-2013, 05:49 AM
Join Date: Mar 2006
Carrier: t-mobile Germany
Post Thanks: 11
Thanked 72 Times in 69 Posts
| | Re: Activation Fail on Q10
In the Server name field, fill in the FQDN of your CAS or mailboxserver, and choose "Use SSL", if Active sync is configured to use SSL.
If you have never used AS before on the Server, Test ist by setting up the email account without the BES on the Q10 using active sync and the same Server address. If this is sucessful, delete the account on the Q10 and try again using the BES.
When using the Q10 + BES dont use the automatic setup assistant, where only your username an password is used, but use the advanced email setup, to make sure, you setup the right type of account.
Btw. passwords containing a "$" sign are not possible!