BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-12-2013, 11:37 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2012
Model: 8520
PIN: N/A
Carrier: o2
Posts: 36
Post Thanks: 2
Thanked 3 Times in 3 Posts
Default Bes 5.04 device and vendor xml not updating

Please Login to Remove!

I have bes 5.04 express and are having a problem activating some fairly new models and in the past ive had to manually update the vendor and device xml. But with 5.04 it is meant to be happening automatically, that is not working.

I found this KB22777-BlackBerry Administration Service is unable to update Device.xml and Vendor.xml automatically in BlackBerry Enterprise Server 5.0

Which basically states that it should be working automatically but gives no information on how to update manually. which is annoying, it just says contact blackberry support which require paying for support etc.

In the past i would just stick the new xml files in to the apploader folder in common files, this folder no longer exists.

Is there any way to manually update the xml files as i don't think ill be needing to do it very often, certainly not every hour anyway.

Such a simple thing like this that doesn't work gets me frustrated, especially when it was so simple before and i had no problem updating them manually every few years.
Offline  
Old 11-20-2013, 04:59 PM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,817
Post Thanks: 287
Thanked 305 Times in 287 Posts
Default Re: Bes 5.04 device and vendor xml not updating

helping here
Device.xml and vendor.xml not updating. - BlackBerry Support Community Forums
__________________
unlock you phone here http://cellunlocker.net/blackberry-unlock.php
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.