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Old 07-07-2014, 08:43 AM   #1 (permalink)
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Default BAS-AS stops after a few minutes

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Hi Admins,

I'm in a bit of a pickle, clearly - ergo, I am unable to access the BAS web console.
I have followed articles KB22249, KB20563 and KB18175 with no luck. I am running Java 6 update 18 on BES 5.0.3.31.
BAS-AS_err log file is blank. This is what is in my BAS-AS logs:

Code:
(07/07 16:19:22:464):{main} [org.jboss.ejb3.EJBContainer] [INFO] STARTED EJB: com.rim.bes.bas.reconciliationmanager.message.ProcessPostReconciliationCMDB ejbName: ProcessPostReconciliationCMDB
(07/07 16:19:22:479):{main} [org.jboss.ejb3.EJBContainer] [INFO] STARTED EJB: com.rim.bes.bas.reconciliationmanager.message.SetTaskDeliveryStatusSuccessfulCMDB ejbName: SetTaskDeliveryStatusSuccessfulCMDB
(07/07 16:19:22:479):{main} [org.jboss.ejb3.EJBContainer] [INFO] STARTED EJB: com.rim.bes.bas.softwareconfigurationmanager.message.DeleteOSBundlesForNotSupportedVendorsCMDB ejbName: DeleteOSBundlesForNotSupportedVendorsCMDB
(07/07 16:19:22:495):{main} [org.jboss.ejb3.EJBContainer] [INFO] STARTED EJB: com.rim.bes.bas.timermanager.message.ExecuteTimerHandlerAsyncMethodCMDB ejbName: ExecuteTimerHandlerAsyncMethodCMDB
(07/07 16:19:23:604):{main} [com.rim.bes.basplugin.bas.BASManagerUtilities] [FATAL] [BBAS-4001] {unknown} checkBASSchemaVersion the BAS Schema Version is inconsistent with the value from the DB: UtilConstants.BAS_SCHEMA_VERSION_NUMBER=1.0.3.1, basDBVersion=1.0.4.0
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Old 07-08-2014, 04:21 AM   #2 (permalink)
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Default Re: BAS-AS stops after a few minutes

So I checked the registry and found that the following parts were missing in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BlackBerry Collaboration Service
HKEY_LOCAL_MACHINE\ SOFTWARE\ Wow6432Node\Apache Software Foundation\Procrun 2.0\BBMonitoringConsole\Parameters\Java
HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundation\Procrun 2.0\BBMonitoringConsole\Parameters\Java

How do I go about resolving this? I'm not certain it will resolve the problem.
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Old 07-08-2014, 09:56 AM   #3 (permalink)
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Default Re: BAS-AS stops after a few minutes

its not for BES 5 but maybe it can fix it
KB35102-BlackBerry Administration Service doesn't stay started after Maintenance Release 2 upgrade
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