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Old 05-29-2015, 06:17 AM   #1 (permalink)
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Default BES 5 - can't access web console

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Hi there

I'm a bit stuck with this problem. After re-booting my BES server last week, I now can't access the web console. I get a 'page can not be displayed' in IE, Chrome gives me a 'Err connection refused' message.

The Blackberry devices themselves are working fine. I've tried Windows patches, updating Java, re-starting services etc. Googled it, but nothing out there with quite this problem.

I have restored to a backup, which seemed to fix the problem, but again - as soon as the server was re-booted it did the same thing

The logs show a keystore error - java.io.IOException: Keystore was tampered with, or password was incorrect

I have tried following this KB (KB26834), but don't have a Monitoring Service option under HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry Enterprise Server

Any ideas? Thanks, Karen
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Old 05-29-2015, 09:43 AM   #2 (permalink)
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Default Re: BES 5 - can't access web console

[RESOLVED]Web Console - Page cannot be displayed - BlackBerry Support Community Forums

see if that helps
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