BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-14-2016, 10:06 AM   #1 (permalink)
New Member
 
Join Date: Jan 2016
Model: Z30
PIN: N/A
Carrier: EE/Vodafone/O2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 10.2 MR7 fails to run

Please Login to Remove!

Hi

running BES 10.2 MR5

Tried running MR7 for BES 10.2 today, but it would not even load, never mind run. This is after MR6 failed to complete previously.
Is a VM 2008 R2 SP1 server, built to BB specs. Has >1,500 users on it. Connects to Exchange 2007 SP3 Rollup15.

Logged in with the BESADMIN account used to build/run the server, which is a local admin.

I get a APPCRASH error, which registers an Application log error ID 1000, Source "Application Error". Content below:
Faulting application name: Setup.exe_BlackBerry product, version: 10.2.7.8, time stamp: 0x564cdbb2
Faulting module name: msxml6.dll, version: 6.30.7601.18980, time stamp: 0x55df4e4f
Exception code: 0xc0000005
Fault offset: 0x000b7b91
Faulting process id: 0x1f18
Faulting application start time: 0x01d14ec5af23c1a0
Faulting application path: C:\Research In Motion\BlackBerry Enterprise Service 10.2.7\bundle0012\Setup.exe
Faulting module path: C:\Windows\System32\msxml6.dll
Report Id: f98ee38a-bab8-11e5-81c4-005056aa0f32
Points towards an issue with msxml6.dll, but have re-registered this, re-booted & run SFC /SCANNOW without anything flagged.
BES works fine.

Does anyone have advice on this?
Thanks
John

Last edited by JAAbbott : 01-14-2016 at 10:09 AM. Reason: forgot current version
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BES 10.2 MR7 fails to run
Thread Thread Starter Forum Replies Last Post
BBAdmin's BES Prerequisites Thread BBAdmin BES Admin Corner 63 03-31-2014 03:54 PM
Will bes 10 run on SBS 2003? roveer BES Admin Corner 12 03-07-2013 09:29 PM
Help with Exchange 2000 to 2007 and BES 4.1.3 to BES 4.1.5 Banjo BES Admin Corner 10 07-31-2008 03:32 PM
Another Activating Initializing on BB Professional patrickd26 BES Admin Corner 4 05-06-2008 05:12 AM
BES Migration Help EoRaptor BES Admin Corner 3 10-17-2006 10:17 AM

NEW IN BOX Siemens 6GK7 343-1CX10-0XE0 6GK7343-1CX10-0XE0 One year warranty
$635.81
NEW IN BOX Siemens 6GK7 343-1CX10-0XE0 6GK7343-1CX10-0XE0 One year warranty pictureUpTo 2 EE3B070 RECON SIEMENS OBSOLETE 3P 70A TYPE ET1577
$250.0
UpTo 2 EE3B070 RECON SIEMENS OBSOLETE 3P 70A TYPE ET1577 picture1PC NEW In Box SIEMENS 6ES7 341-1CH02-0AE0 6ES7341-1CH02-0AE0 One year warranty
$887.0
1PC NEW In Box SIEMENS 6ES7 341-1CH02-0AE0 6ES7341-1CH02-0AE0 One year warranty pictureNEW In Box SIEMENS 3VL5763-1DC36-0AA0 IN Circuit Breaker One year warranty
$996.0
NEW In Box SIEMENS 3VL5763-1DC36-0AA0 IN Circuit Breaker One year warranty pictureUsed Siemens A5E00190843 (A5E00190843) MM440 37KW Tested In Good Condition
$370.0
Used Siemens A5E00190843 (A5E00190843) MM440 37KW Tested In Good Condition picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.