BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-07-2016, 12:50 PM   #1 (permalink)
New Member
 
Join Date: Jan 2016
Model: 9310
PIN: N/A
Carrier: MTC
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default can not acess bes5 admin panel via 443

Please Login to Remove!

Hi
any one came across 443/webconsole/login not Unable to connect problem ?

log pastebin.com/m48bz4Hw
Offline  
Old 02-07-2016, 02:54 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,487
Post Thanks: 79
Thanked 799 Times in 769 Posts
Default Re: can not acess bes5 admin panel via 443

Your question is vague and unclear

Try this.

Basic troubleshooting for "Page cannot be displayed" error when launching the BlackBerry Administration Service web console
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS
Offline  
Old 02-08-2016, 04:09 AM   #3 (permalink)
New Member
 
Join Date: Jan 2016
Model: 9310
PIN: N/A
Carrier: MTC
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: can not acess bes5 admin panel via 443

Thanks. i was following that already ..
however in the logs im getting the next errors

[30000] (02/07 23:38:15.862):{0x1794} [ENV] TCP/IP provider (Winsock) File Version: 6.1.7600.16385 (C:\Windows\System32\wsock32.dll)
[30000] (02/07 23:38:15.862):{0x1794} [ENV] Unable to provide HostName

and

[30000] (02/07 11:33:32.048):{0xAB8} [CfgTool]: Current User: besadmin
[40000] (02/07 11:33:32.048):{0xAB8} {DbConfig::setConfigValues} No Encoded SQL Auth keys found
[40000] (02/07 11:33:32.048):{0xAB8} {DbConfig::setConfigValues} No SQL Auth keys found
[30000] (02/07 11:33:32.734):{0xAB8} ADO ConnectionTimeout value = 30s
[30000] (02/07 11:33:32.734):{0xAB8} ADO ConnectionTimeout for re-initalizing the pool = 45s
[45059] (02/07 11:33:32.750):{0xAB8}
[30000] (02/07 11:33:32.750):{0xAB8} [ENV] [DB] Connection String = Server=VBES-XXX-01\BLACKBERRY;Database=BESMgmt;Network=dbmssocn;Tr usted_Connection=Yes
[30000] (02/07 11:33:32.750):{0xAB8} [ENV] [DB] DBMS Name = Microsoft SQL Server; DBMS Version = 10.50.1600; Provider Name = sqlncli10.dll; Provider Friendly Name = Microsoft SQL Server Native Client 10.0; OLE DB Version = 02.80; Provider Version = 10.50.1600.1; Failover Partner =
[35019] (02/07 11:33:32.750):{0xAB8}
[20000] (02/07 11:33:33.499):{0xAB8} Unable to find the record in ServerConfig table where Id=0
[20000] (02/07 11:33:33.499):{0xAB8} Unable to find the record in vIMConfig where MachineName='vBES-XXX-01'
Offline  
Old 02-08-2016, 12:45 PM   #4 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,226
Post Thanks: 371
Thanked 378 Times in 348 Posts
Default Re: can not acess bes5 admin panel via 443

http://IPADDRESS:18180/webconsole/login



try the above to log in with out HTTPS





if yes then



removing Microsoft Patch KB3061518 from my windows 7 64 bit PC lets me access BAS



A recent Microsoft patch might have caused this, here is the solution:

http://www.blackberry.com/btsc/KB37047





Article ID: KB17894 is a good place to start is the above dont work





also



Start with this.



KB02068 - How to troubleshoot SRP connectivity issues



Have you made any perimiter or software firewall changes?

Can you flush your DNS server cache?
Are all your BES services running?
DBNS can be ignored.

What are they being logged on as?

Try stopping these services in this order:

Blackberry Controller
Blackberry Dispatcher
Blackberry Router

Starting the services in this Order:

Blackberry Controller
Blackberry Dispatcher
Blackberry Router

Let us know how you progress.
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Old 02-10-2016, 07:50 AM   #5 (permalink)
New Member
 
Join Date: Jan 2016
Model: 9310
PIN: N/A
Carrier: MTC
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: can not acess bes5 admin panel via 443

it did help. Thanks
Now came across next problem .. wrong username pass
found fix already and working on it
support.blackberry.com/kb/articleDetail?ArticleNumber=000017894
support.blackberry.com/kb/articleDetail?ArticleNumber=000019200

duno how many more underwater stones ahead

is it just me ? or everyone came across similar problems with BES5 ?
Offline  
Old 02-10-2016, 08:50 AM   #6 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,226
Post Thanks: 371
Thanked 378 Times in 348 Posts
Default Re: can not acess bes5 admin panel via 443

I never had that many issues with BES 5, but I did stay on top of Service Packs and only got the page could not be found from the MS KB Patch.

BES 12 is working with out any issue.
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Old 02-10-2016, 09:25 AM   #7 (permalink)
New Member
 
Join Date: Jan 2016
Model: 9310
PIN: N/A
Carrier: MTC
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: can not acess bes5 admin panel via 443

BES 12 was installed straightaway with no issues.. But need BES5 to work with old devices and be fully compatible with Symantec pgp.
Offline  
Old 02-10-2016, 09:48 AM   #8 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,226
Post Thanks: 371
Thanked 378 Times in 348 Posts
Default Re: can not acess bes5 admin panel via 443

have you rebooted the server?
local SQL can be access by SSMS?
hopefully you are loggin in with BESAdmin service account
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my DTEK60
Offline  
Old 02-14-2016, 01:26 PM   #9 (permalink)
New Member
 
Join Date: Jan 2016
Model: 9310
PIN: N/A
Carrier: MTC
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: can not acess bes5 admin panel via 443

Hi!
Thanks for the replay !!
Haven't manege to login via AD , but have managed to do so with BB Admin Service ..
Set up it policy .. created user .. user activation password..
And now stuck with the next problem ..
Enterprise activation via WIFI is not going any future then Acquiring service connection..and Activation request failed.. A service connection is not available..

Could it be coz is was not corresponding with AD in the first place ? or it will not do the job without BES enabled sim ?
Offline  
Old 02-14-2016, 04:19 PM   #10 (permalink)
New Member
 
Join Date: Jan 2016
Model: 9310
PIN: N/A
Carrier: MTC
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: can not acess bes5 admin panel via 443

Ps: wifi settings is already configured from BlackBerry server configuration
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: can not acess bes5 admin panel via 443
Thread Thread Starter Forum Replies Last Post
Initialize problem with BES and GroupeWise dupere BES Admin Corner 2 07-02-2008 02:09 PM

Invivo ECG Electrode Impedance Meter 9392 with Warranty
$89.0
Invivo ECG Electrode Impedance Meter 9392 with Warranty pictureNEW Dare Enforcer DE 20 Low Impedence Electric Fence Energizer .05 Joule Output
$17.97
NEW Dare Enforcer DE 20 Low Impedence Electric Fence Energizer .05 Joule Output pictureZareba EAC50M-Z 50-Mile AC Powered Low Impedance Charger New
$125.0
Zareba EAC50M-Z 50-Mile AC Powered Low Impedance Charger New  pictureGeneral Radio 1650-B Impedance Bridge
$310.88
General Radio 1650-B Impedance Bridge pictureGENERAL RADIO 1650-B IMPEDANCE BRIDGE (AS IS)#
$17.99
GENERAL RADIO 1650-B IMPEDANCE BRIDGE (AS IS)# picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.