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-   -   Failed to create the BES12 instance (http://www.blackberryforums.com/bes-admin-corner/267278-failed-create-bes12-instance.html)

0odspb 04-18-2016 11:20 AM

Failed to create the BES12 instance
 
2 Attachment(s)
after install BES on clean server 2008R2 - trying to activate SRP keys and this problam i have
(Failed to create the BES12 instance)

tsac 04-18-2016 07:05 PM

Re: Failed to create the BES12 instance
 
A few links that may help

"Server Routing Protocol (SRP) Identifier or SRP Authentication Key is invalid" appears when validating the SRP Authentication key


"A connection could not be made using the SRP data provided" error appears when trying to update the SRP id using the BlackBerry Administration Service

0odspb 04-19-2016 09:46 AM

Re: Failed to create the BES12 instance
 
thx. but didn't help.

nobody7290 04-21-2016 03:14 PM

Re: Failed to create the BES12 instance
 
just a guess:
if you installed 2008R2, no servicepack, that might be a problem. Install SP1
Also, uninstall any software using java (raid controller, Systems management)
Uninstall Java if you had installed java based software, uninstall BES12
then try again to install BES12

0odspb 05-15-2016 12:52 PM

Re: Failed to create the BES12 instance
 
Quote:

Originally Posted by nobody7290 (Post 1817044)
just a guess:
if you installed 2008R2, no servicepack, that might be a problem. Install SP1
Also, uninstall any software using java (raid controller, Systems management)
Uninstall Java if you had installed java based software, uninstall BES12
then try again to install BES12

Was 2012R2, after reinstall on win2008R2 with SP1, all works. Thx.


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