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Old 04-20-2016, 05:40 AM   #1 (permalink)
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Default change of default email address

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just looking for some info on this.

If I have activated my BB device fine under BES10/BES12 and all is working fine with the email address as [email address].

We as a company rebrand and change the email domain to, so my default email address in exchange becomes [email address].

What Impact would this have on BES users, would the users email address change on BES automatically to the new default address ? would the devices send emails as new address ?

If not, what options do I have to change this without reactivating every device ?
Old 04-21-2016, 06:09 AM   #2 (permalink)
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Default Re: change of default email address

We have done that recently for a customer in an Exchange 2013 / BES 12 environment.

It just works as you described. Once you change the default SMTP address in Exchange, it will automatically change in BES and on the Blackberry phones. No re-activation is needed.
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