BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-17-2016, 04:42 AM   #1 (permalink)
Thumbs Must Hurt
 
ppittman's Avatar
 
Join Date: Apr 2007
Location: London
Model: 8100
Carrier: Vodafone
Posts: 60
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: BES12 - IOS devices dot activating

Please Login to Remove!

We have recently built a BES 12.4.1 Lotus Notes environment using Traveler and a separate BES Router.

We have configured the profiles etc. but each time we try to activate a device we are seeing the error 'Unable to verify account details'.

I have a call open with BB support but they havent come back with much yet. They asked us to change log file level from info to debug but we cant do that. When we make the change and save it, the screen clears and at the top of the screen where it says 'Global Logging Settings' and the name of the server underneath, we are unable to select either line to view the settings. We have a call in with BB about this too.

Also, we have 3 SRP tenants mentioned in the Core log files. This is because we tried several different SRP's as none of them would work. In the end, we had to reboot the server before an SRP key could be validated. We also have a call in for this!

Anyone have any ideas what the issue with activations could be?

Last edited by ppittman : 05-17-2016 at 05:07 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BES12 - IOS devices dot activating
Thread Thread Starter Forum Replies Last Post
How do I make " Devices Online : xxxxx " in MDS ujbandara BES Admin Corner 1 05-11-2006 04:33 AM
BES 4.1 for Exchange - Now Available to TSupport Customers jibi BES Admin Corner 86 03-31-2006 12:06 PM
[2005-10-12] BlackBerry Connect to Support New Nokia E-series Symbian S-60 Devices jibi BlackBerry In the News 0 10-12-2005 02:05 PM
[2005-09-15] BEIKS Releases English-Hebrew Dictionary for RIM BlackBerry Devices beiks BlackBerry In the News 0 09-15-2005 07:46 AM
[2005-08-10] Blackberry Says They Have a New Load for August Release. wireless BlackBerry In the News 0 08-10-2005 04:28 PM

Mixed LOT of 15 NEW GE232MAX-L/ULTRA | GE332Max-L GE432Max-L ELECTRONIC BALLAST
$95.0
Mixed LOT of 15 NEW GE232MAX-L/ULTRA | GE332Max-L  GE432Max-L ELECTRONIC BALLAST pictureuniversal lighting technologies 39w m3912-27ck-5eu-f mh ballast
$24.99
universal lighting technologies 39w m3912-27ck-5eu-f mh ballast picture10-Pack Sylvania 49865 QHE 3X32T8/UNV ISL-SC T8 Fluorescent Ballast
$119.95
10-Pack Sylvania 49865 QHE 3X32T8/UNV ISL-SC T8 Fluorescent Ballast pictureLot of 10 New OSRAM 51470-E QHE2x54T5HO/UNV PSN T5 Fluorescent Ballast
$249.0
Lot of 10 New OSRAM 51470-E QHE2x54T5HO/UNV PSN T5 Fluorescent Ballast picturelot 2 General Electric Rapid Start Ballast Bonus Line Cat 8G1022W for light lamp
$5.74
lot 2 General Electric Rapid Start Ballast Bonus Line Cat 8G1022W for light lamp picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.