11-07-2016, 12:22 PM
Thumbs Must Hurt
Join Date: Jul 2009
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| | Re: Exchange 2010 to 2013 migration with BES12 in place
thank you very much. the iOS profile was assigned and worked normally. The problem is with the Blackberry profile! when assigning the new profile, the device is activated but when reaching the authentication part, the following happens:
if the password is incorrect, the Z10 gives: your login information for account() has changed or is incorrect....
if the password is correct, the z10 gives: your account activesync() cannot be authenticated with your service provider. pleased make sure that the account settings are correct!
Last edited by robotslover : 11-07-2016 at 12:30 PM.