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Old 02-19-2006, 09:26 PM   #1 (permalink)
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Default IT Policy - Home Page Address + others

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Hi Guys,

Carrying on from my other thread which has changed a bit now.

I have set the home page address and resent the IT Policy to my handheld But i am seeing no change in the browser configuration.

I had alook through the Admin Guide under IT Policy and the Appendix: IT Policy also and didn't see what i was looking for.

some of the other things i set on every handheld is to Show Images to No in the browser config and Delete set to Prompt in the Mailbox options etc.

there is no IT Policy for these is there?

and if not.. can i create my own under User Defined Items?

7290's and 7230's BES 4.x

Thanks guys for your help
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Old 02-19-2006, 10:01 PM   #2 (permalink)
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You are checking the WAP browser, correct? The home page setting only affects it - not the MDS or carrier browsers.
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Old 02-20-2006, 02:38 PM   #3 (permalink)
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Thanks jibi for your reply.

Using the default browser that comes with v4 for the Handhelds. No 3rd party browser or anything.

Anything else i can check to get to the bottom of my problem?

Thanks,

Ozzy
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Old 02-20-2006, 03:53 PM   #4 (permalink)
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There should be two browsers that come with the handheld by default - the WAP/WML browser and the carrier browse; once added to the BES, there will be 3, in most cases. Look for the one that has a wire-frame globe (assuming 4.1) for the icon. Mine is listed as 'Download Fun' (TMO). I believe others include mMode (ATTWS), etc.
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Old 02-20-2006, 04:05 PM   #5 (permalink)
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Hi jibi,

ok, if i go "Show All" for the icons i have two browser i cons as you said.

One has a small world on it with a arrow going around and across it and a building in the background.

The other browser which looks like the carrier browser is a big world with a arrow across is.

at our company we use the first one i mentioned. and as far as i was aware the WAP/WML browser.

So i am using the right browser jibi?

anything else you want me to check to be sure?

Much appreciated,

Ozzy
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Old 02-20-2006, 04:26 PM   #6 (permalink)
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Do you have received the IT Policy on the BlackBerry device? Go to Options/Security and check if you have the right IT Policy and/or check this on the BES.

Regards,
Bob
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Old 02-20-2006, 04:47 PM   #7 (permalink)
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Thanks for your reply BlackBerryLinks,

Policy on my Blackberry is correct

and on the BES it is the same one and says applied.


i just rerembered this as i was looking in there before..

in the IT Policy - if into the Broswer Policy Group and change the MDS Browser Title it will change on my BlackBerry - and this is the Browser we on our BB's in the company.

jibi said
Quote:
You are checking the WAP browser, correct? The home page setting only affects it - not the MDS or carrier browsers.
so i guess our company is using the MDS browser correct?

if this is true where can i find the WAP browser?

Thanks guys for your help

Ozzy
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Old 02-20-2006, 05:19 PM   #8 (permalink)
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The MDS Browser = BlackBerry browser = browsing your infrastucture (proxy server)
WAP Browser = Services = Browsing with carrier.
And you can only set home page on the BlackBerry browser with IT Policy not on Services.

Regards,
Bob
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Old 02-20-2006, 05:26 PM   #9 (permalink)
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Thanks for the claifaction BlackBerryLinks,

Quote:
And you can only set home page on the BlackBerry browser with IT Policy not on Services.
what does "on services" mean? is this why its not working for me?

we have the it policy set and we have and use the blackberry browser.

Thanks

Ozzy
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Old 02-20-2006, 05:48 PM   #10 (permalink)
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On "Services" (Services = WAP = carrier browsing). So there is another reason why you cann't. You can browse with the BlackBerry browser?

Regards,
Bob
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Old 02-20-2006, 06:00 PM   #11 (permalink)
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Quote:
Originally Posted by BlackBerryLinks
On "Services" (Services = WAP = carrier browsing). So there is another reason why you cann't. You can browse with the BlackBerry browser?

Regards,
Bob
umm, so the WML browser mentioned in the IT Policy settings is, in fact, the MDS browser, eh? That makes a whole hill of beans worth of sense. Not to mention that its NOT listed with the MDS Policies but rather the Non-Grouped Device Only policies. It might mean the MDS browser, but that just seems like bad/misleading wording and placement for the policy.
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Last edited by jibi : 02-20-2006 at 06:06 PM.
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Old 02-20-2006, 06:47 PM   #12 (permalink)
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@BlackBerryLinks

yip can browse fine with the BlackBerry browser. Been setting the Home Page Address Manualy everytime for users in The Browser Configuartion menu each time i set up a user.

ill leave you to answer jibi!

hope we get to the bottom of this.

Thanks

Ozzy
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Old 02-21-2006, 02:46 PM   #13 (permalink)
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Quote:
Originally Posted by jibi
umm, so the WML browser mentioned in the IT Policy settings is, in fact, the MDS browser, eh? That makes a whole hill of beans worth of sense. Not to mention that its NOT listed with the MDS Policies but rather the Non-Grouped Device Only policies. It might mean the MDS browser, but that just seems like bad/misleading wording and placement for the policy.
I agree it is misleading, but the comment by the Policy is clear:

Quote:
Home Page Address

Non-Grouped
Device-Only

Specifies the URL address of the
home page used by the WML
browser.

Java or 85x/95x
3.6 (Java) or 2.5
(85x/95x)
3.5

Most organizations
set the URL to their
intranet address.
If this rule is not set,
the handheld will use
the default Home
Page URL.
Only a MDS browser can set a Intranet address.

Regards,
Bob
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Old 02-21-2006, 04:33 PM   #14 (permalink)
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Thanks for that BBLinks

the address i am trying to set with the IT Policy is our company's intranet address so thats all fine.

going back to what i said before

Quote:
in IT Policy - if i go into the Broswer Policy Group and change the MDS Browser Title it will change on my BlackBerry - and this is the Browser we on our BB's in the company.
do you know if i can i set the Home Address for this browser??

i think this thread is going round in circles.

is there a way to check if the browser you use is WAP or MDS?
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Old 02-21-2006, 06:56 PM   #15 (permalink)
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The one with the building, in your case, is the MDS browser.
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Old 02-21-2006, 09:01 PM   #16 (permalink)
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Thanks for that Jibi

and the other broswer on my blackberry is the full world one (the carrier)

then my next question is .... where is the default WAP browser?

Thnaks

Ozzy
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