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Old 02-21-2006, 02:39 PM   #1 (permalink)
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is there anyway to turn of the email being redirected to the blackberry from outlook cause the clients are getting annoyed when they send mail from outlook then it shows up in there blackberry also
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Old 02-21-2006, 02:57 PM   #2 (permalink)
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Quote:
Originally Posted by Forsaken186
is there anyway to turn of the email being redirected to the blackberry from outlook cause the clients are getting annoyed when they send mail from outlook then it shows up in there blackberry also
You can set it from the Handheld. On my 8100G, it's in the INBOX>OPTIONS>GENERAL OPTIONS>HIDE SENT EMAIL>YES/NO. Set it to YES.

I also believe you can set that from the Desktop manager as well (if you are even using that)
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Old 02-21-2006, 02:57 PM   #3 (permalink)
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To fix the issue with the Sent Items:

On their handheld:
- Open Messages
- Click the trackwheel and select Options
- Open Email Settings
- Click the trackwheel and select Folder Redirection
- Highlight Sent Items and press the space bar to deselect (or click the trackwheel and select Change Option)
- Click the trackwheel and select Save

-or-

On the BES:
- Open BlackBerry Manager
- Double-click on the user's account
- Click on the Redirection tab
- Click on Selected Folders
- Click on the Choose Folders button
- Deselect Sent Items (and possibly select whatever needs to be selected, if its never been setup)

-or-

In Desktop Manager (on the user's machine):
- Open Desktop Manager
- Double-click on the Redirector icon
- Click on the Advanced tab
- Click on Selected Folders
- Click on the Choose Folders button
- Deselect Sent Items (and possibly select whatever needs to be selected, if its never been setup)

On OS 4.1, to hide/remove ALL sent items (handheld or Outlook):

On their handheld:
- Open Messages
- Click the trackwheel and select Options
- Open General Options
- Highlight the option for Hide Sent Messages (should be No)
- Press the space bar (or click on the trackwheel and select Change Option)
- Click the trackwheel and select Save
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Last edited by jibi : 02-21-2006 at 03:01 PM.
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