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Old 02-21-2006, 11:31 PM   #1 (permalink)
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Exclamation user move from Exchange 2000 to Exchange 2003

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When I moved user from Exchange 2000 to Exchange 2003 blackberry handheld stoped receiving emails and I had to move user back to Exchange 2000. Is there a procedure for such a move?
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Old 02-21-2006, 11:41 PM   #2 (permalink)
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permissions/roles set up correctly on the 2003 administrative group(s) and information store(s)? typically when something doesn't work like that, the BES service account simply doesn't have the correct permissions/roles configured.
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Old 02-24-2006, 04:33 PM   #3 (permalink)
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you'll probably also need to run "Handheld cleanup -u" that will update the user's distinguished name in the BES db after moving their mailbox to the new exchange server. I had to do that in the same situation (exchange 2000 to 2003).
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