I'm kinda scared to install any updates on my BES after reading some of the posts on here
I'm currently running BES version 18.104.22.168 with 120 users. Running Microsoft Exchange 2003 (SP1 currently, will be doing SP2 in future).
So, should I install SP3?
I do have the BES on a Microsoft Virtual Server, so if the update goes wrong, I can restore back to the backed up virtual file, causing very little down time.
The instructions on BlackBerry's site are not clear to me on upgrading. Is the SP3 fairly straightforward and easy? Looks like I just extract the zip file and run setup. After installing SP3, do I just install the HotFix #4? I don't need to install the previous HotFixes do I?
Lastly, how much time do you anticipate that this upgrade process should take? (Installing SP3, and the HotFix).