Originally Posted by slygeek
Well, there are no problems sending out using their pc.
The problem is on the blackberry 7100g.
Should i re-install the bes 4.0?
The thing is it was working before but since the demo expired I performed clean uninstall and install new srp id etc.
The weird thing is only BB handheld can't send/received messages outside.
This is not a BES issue. Your users can send fine in their Notes clients because the mailfile resides on a different Domino server than the BES. The BES doesn't generate bouncebacks, the one your getting is from the router (domino router) on the BES. I suggest either checking your connection docs on the BES or opening a PMR with Lotus for assistance.