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Old 03-08-2006, 04:36 AM   #1 (permalink)
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Exclamation Moving BES 2.2 to new HW

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Hi gurus, need some help on whats the best way to move BES 2.2 to another hardware (pc).

I have a BES 2.2 working in a Domino R5 version.

Queries;

1.) Is it possible to use the same SRP on my old BES 2.2 and installed it to my new BES 4.0? If not whats the problem.

2.)Is it possible to install a new BES 4.0 in the same domain and network? Any problems with the old BES 2.2? I'll be using the same SRP.

3.)Can someone advise me THE HOW-TO's on upgrade of BES 2.2 to BES 4.0 with minimal downtime?

4.) Once upgraded,what will i do with the users. Cradle them? if no wireless activation? Some users are in overseas.

Please guide me...Thankyou.

sly
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Old 03-08-2006, 06:41 AM   #2 (permalink)
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I can't help you with the Domino side of things unfortunately but I can tell you that you can't have 2 machines with the same SRP ID at the same time.
The relay on RIM's network will register that there are 2 connections and disconnect that SRP.
You would be able to have 2 BES on your network though if they had different SRP ID's.
Also as far as I know, if you use the same SRP ID and move the users to the new BES you shouldn't have to reactivate it, however if I was you I would make sure that all users are upgraded to v4 handheld so you can do the wireless activation if needed.

I hope that helps a bit?
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Old 03-08-2006, 07:00 AM   #3 (permalink)
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My migration steps were along these lines:
(and I just did this a within the last month)

1) Setup new hardware
2)Install msde on new hardware (tho, you may choose to use a sql server, we only support 30 or so blackberry users, so for us using msde was easier)
3) Upgrade domino to 6.5.4 on my 2.2 server - let it run a week or so to check for issues
4) Install/migrate domino 6.5.4 to new hardware using this document from Lotus http://www-1.ibm.com/support/docview...id=swg21087009
5) Migrate the BES 2.2 to new hardware (disconnected original 2.2 server/name change/network info change on new hardware), bring up server
Used document TAE-00117-001 from Blackberry (search on that # on their site to get document)
-- now my contact at RIM suggested once I did that migration, bring up the server and make sure it looked good, then take it down and upgrade right there. We choose to upgrade the BES after a 2 week period, just making sure all was good with new hardware, etc.
6) Install/upgrade new server to 4.0 (sp3/hotfix 4 i think)
--- we did have to contact RIM to get a new CAL to upgrade to 4.0, the SRP info stayed the same though
7) over the air, this is something we are still working with, as some of my users have handheld/desktop mgr software that needs updating. Also, with domino you will need a strategy to accomplish over the air updates (address book and journal), we are currently leaning towards making users roaming to accomplish this.
Your other options are replicating up to the server from the clients, and inotes, but this will require a sync on the users part.
We were also told from BB Support that users will still need to use the desktop mgr software in order for the server to see them cradled if they don't want to recieve mail on the handheld while at desk.

Of course I'm still in that 7 stage, so there may be other things that come up, we did see some strange stuff on users showing the sent from the client show up on the handheld, still a work in progress, so these are some of the things that I will still be working on.

That is basically where we are at on this same type of upgrade/migration, hope it helped, please let me know if you have any questions, maybe my recent experience can help me to answer them for you! Hope the above wasn't too cluttered up to make sense!

Carol T
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Old 03-08-2006, 07:15 AM   #4 (permalink)
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When you ran the upgrade did you not have any problems?
I have been tryng to do an upgrade and it seems to run fine but when I try to open the BlackBerry Manager I get an error message
"System Problem-please review log for additional information
AdminServer Client Library failed to initialize"

Now I have found out that it has something to do with setting the SA password wrong when installing the MSDE.
What password did you use when you did the install? The same as the BESadmin account? And also what authentication are you using? Windows or SQL?
Sorry for all the questioons I've just been trying to upgrade the BES 3 times and every time I run into new problems and unfortunately the client doesn't have their Domino Administrator on site.

Thanks.
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Old 03-08-2006, 08:25 AM   #5 (permalink)
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No errors on my upgrade

Was told by BB person to use and keep note of the SA password (just made one up that seemed secure enough - not the same as my admin account).
Authentication = windows

Carol
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Old 03-08-2006, 08:31 AM   #6 (permalink)
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Thanks.

Actually I should say that I was actually doing a clean install as when I tried to do the upgrade it couldn't create the database.
I can no longer remember what the error message was and when I tried to create it manually it wasn't having any of that either.
I'm due to have another attempt at this in another couple of weeks time and will try to set a stronger password when installing the MSDE and perhaps also test it out using SQL authentication.
It's a right pain!

Thanks again.
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Old 03-08-2006, 10:11 PM   #7 (permalink)
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Thank you for the help and sorry to bother you guys as i have lots of bes to support , exchange, domino and groupwise...

More power.
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