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Old 03-08-2006, 11:01 AM   #1 (permalink)
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I have a user that has called and says that every email he receives, he has to select the MORE to receive any of the email message. I cannot recreate the issue and he is several hours remote. Does anyone have any ideas to try? BES 4.0, BB 7290.
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Old 03-08-2006, 11:18 AM   #2 (permalink)
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- On the handheld, open Messages
- Click the trackwheel and choose Options from the menu
- Open General Options
- Make sure Auto More is set to Yes
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Old 03-08-2006, 11:21 AM   #3 (permalink)
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I have had him check that setting and it is set to YES.
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Old 03-08-2006, 01:07 PM   #4 (permalink)
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Funny. I was playing with the BES demo over the weekend and lost the auto-more. I've toggled the setting a few times to see if I can get it back but no luck.
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