BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-09-2006, 09:12 AM   #1 (permalink)
pej
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: MN
Model: 8900
Carrier: T-Mobile
Posts: 69
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default T-Mobile Instant Message app not disabled by IT Policy

Please Login to Remove!

A couple of users just got T-Mobile 7105ts running 4.0.2.49. We set them up on our BES and applied our standard IT Policy, which disables BlackBerry Messenger.

The setting (BlackBerry Messenger Policy Group -> Disable BlackBerry Messenger -> True) doesn't affect the T-Mobile Instant Message application (pre-installed v4.1.7 from OZ Communications).

Our firewall blocks AIM/ICQ/MSN messenger already, so we'd like users to not see the app and then call for support when things don't work.... Any options from a BES Policy standpoint? I know we can hide or remove the app, but we dont' really want to have to touch each device if we can help it.
Offline  
Old 03-09-2006, 09:55 AM   #2 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

I dont think you can currently remove or hide icons via a BES policy. May want to suggest it as a feature enhancement.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 03-09-2006, 12:41 PM   #3 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Might want to just contact T-Mobile and/or RIM about this. I'm sure MANY have contacted them, so they should have some sort of patch-work available. I know T-Mobile has said in the past that they could not turn it off for 'corporate' users, as it was all-or-nothing (likely a licensing agreement and billing reasons, which appears to be why they didn't offer the Yahoo IM client, and likely no others from the major networks).

If you do take that avenue, please post back here so the rest of us may know, as well.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.