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Old 03-13-2006, 10:35 PM   #1 (permalink)
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Default Assigning handset to user - error message

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Hi,

I'm trying to assign a handset to a user via usb cable but i keep getting this error message (look in screenshot)

The handset shows up on the screen with the relevant pin but it just wont let me asssign it to a user

any help would be appreciated!



Dan
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Last edited by dan_the_man : 03-13-2006 at 10:55 PM.
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Old 03-13-2006, 10:42 PM   #2 (permalink)
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Your attached thumbnail is not visible. It looks blurred. Try editing your post. and reattaching your file
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Old 03-13-2006, 10:55 PM   #3 (permalink)
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any better now?
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Old 03-14-2006, 06:44 AM   #4 (permalink)
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In Domino/BES 4.0.1, it meant you've logged onto a remote admin console with an administrative account that cannot be authenticated on the on BES.
For Exchange/BES this might be the reason..
RPC parameters for the user's server could not be retrieved.
This message indicates an internal error or a SQL database connectivity interruption. xxx56256;xxx56416; Check the connection to the database.
Check page 35 of the following link...
http://www.blackberry.com/knowledgec...17371&vernum=2
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