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Old 03-16-2006, 09:06 AM   #1 (permalink)
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Default Error on BES

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We are receiving Event ID 15000 errors saying

The description for Event ID ( 15000 ) in Source ( BlackBerry Mobile Data Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: <2006-03-16 05:43:26.434 EST>:[254]:<MDS_CSAUHBESSRV>:<ERROR>:<LAYER = SCM, EVENT = AdminServiceImpl.run(): java.lang.OutOfMemoryError: unable to create new native thread>

At the same time as these, we are seeing drastic delays on messages being delivered to our handhelds. Anyone else ever have this message in their app log?
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Old 03-16-2006, 09:45 AM   #2 (permalink)
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What version of BES do you have? I'm guessing either a base installation of 4.0.0 or 4.0.1 or 4.0.2. This issue was fixed in HF1/HF2 of 4.0.2. You may want to think about upgrading to 4.0.3 or 4.0.4, depending on your version of Exchange (4.0.3 for Exchange 5.5; 4.0.4 for Exchange 2003 SP2).
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Old 03-16-2006, 10:26 AM   #3 (permalink)
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I just updated to 4.0.4 and it caused this problem for me.
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Old 03-16-2006, 10:42 AM   #4 (permalink)
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I am right now upgrading to SP4 per Blackberry.
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