04-04-2006, 03:51 PM
Thumbs Must Hurt
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| | Restore after changing BES provider
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I think this may be an IT policy setting so I am asking this question here.
We are moving off of a BES provider to our own internal BES. Before I did a wipe and activated on the new BES, I backed up the BB. BTW, the BB is an 8700.
Now I want to restore my Browser Bookmarks and it won't let me. Some items, like pictures, I was able to restore.
I also could not restore Address Book, Calendar, messages, etc. Presumably because BES has a lock on it.
1. If I wipe the handheld, will I be able to restore? Will it wipe the settings when I activate anyway?
2. Is there a setting in the IT policy that I can change?
We have an eval version of 4.1. I looked at the policy and could not find anyplace to change this setting.