Originally Posted by jibi
hotfixes are cumulative from the last service pack (HF2 includes HF1 for 4.0 SP4). service packs are cumulative from the base version release (SP4 will update 4.0.0). there was a KB article concerning this a few weeks ago when the misconception that hotfixes were not cumulative.
Do you happen to have that KB number to hand jibi? I did a search of the blackberry support site but couldnt find it.
Im wondering what version i should be seeing for my current version is the reason i'm asking. If i go to help -> about in blackberry manager it is 18.104.22.168 where as if i look in event viewer i get this for the policy service:
SCS::InitializeSystem - Starting BlackBerry IT Admin Server - Version 22.214.171.124
126.96.36.199 for the controller and this for the dispatcher
Starting BlackBerry Dispatcher LONSV03208 - Version 188.8.131.52
I went to service pack 4 and then jumped to hotfix 2. I would have imagined that RIM would have put everything at the same level to afford such confusion. Im having some weird things occur with read and unread mails on devices, disapperaing and then reappearing, and being read in outlook but remaining unread on the device.
anyone have an official word from RIM???