A few days ago the Exchange server started complaining about a corrupt page. I tracked down the page to a hidden folder in a users mailbox called BlackBerryRefIDSearchFolder1_7 which is under the BlackBerryHandheldInfo Folder.

Before I delete this folder and restore from before the corruption occured, does anyone know what this folder contains and why and what the implications are of rolling it back to an old copy.

My only alternatives are to either restore the entire exchange store and roll through the logs since that day or to try an ESEUTIL repair which I am not too fond of doing as it takes a long time and can often screw things up more.

Just wondering if this folder is jsut a non critical cache folder for when a search is done or something?

Also curious how this page became corrupt (assuming it is not a hardware fault which I am checking on), could BES cause this? It is running on a separate server. Recently upgraded Exchange to SP2.

Anyone know the impact of deleting a user and recreating them? What functionailty will be lost or change if these hidden folders are cleaered?

I think that I have deleted that folder before without any problems. After you restart the Dispatcher, it will take a while and recreate that folder and all of the contents.

If you are unsure about this, make a test mailbox and add a BlackBerry to it. Send a few messages to the test mailbox and you will notice that pointers to the messages accumulate in that folder.

Do your deletion experiment on that folder.

Worst case scenario is that you remove the user from BES and wipe all handheld data.