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Old 04-24-2006, 10:13 PM   #1 (permalink)
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Default Restoring Autotext - please, please help

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I have 4,561 Autotext entries, and after converting to BES from Desktop redirector, I am not able to restore them. When I go to "Backup/Restore" and then to Advanced, I am able to open the old file, and it shows my data on the left hand side, even shows that there are 4,561 Autotext entries, but won't allow me to choose the right arrow, which would push that file on to my blackberry. And yes, my blackberry is hooked up when I do it. I simply am not able to choose the right arrow (it is faint, not black). Any help would be hugely appreciated, as I have spent the last 3 years creating this autotext language. Thank you!
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Old 04-24-2006, 11:08 PM   #2 (permalink)
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There's a thread somewhere that addresses this issue. I think the solution was to delete the Desktop Sync service book from the handheld and reconnect it. You should now be able to restore the autotext. You can then "undelete" the service book.

Do a search for "can't restore" or something similar. It's here somewhere.
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Old 04-25-2006, 01:10 AM   #3 (permalink)
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Go to Settings/Options then Enterprise Activation (or Advanced Options then Enterprise Activation). Hold in the ALT key and type CNFG (multi-tap it on a 7100 device, so CNFFG). Once there, change Wireless Sync to No and then save the options. Restore the data. Do the same the same ALT combo and change Wireless Sync to Yes and let it redo an Enterprise Activation (its automatic and should have no issues - just back out to the home screen).
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Old 04-25-2006, 02:20 AM   #4 (permalink)
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Wow, that's a neat trick Jibi.
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Old 04-25-2006, 08:45 AM   #5 (permalink)
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Quote:
Originally Posted by Soapm
Wow, that's a neat trick Jibi.
Yeah, no kidding!
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