Originally Posted by BBTechGuy
Does the activation e-mail hit the users inbox? Is it getting filtered or blocked?
You're a damn genius! haha I forgot the activation email is from external BB server in, not internal BES to internal exchange. I just checked our Iron Port anti spam gateway and for some reason is upped the scoring on the BB server and is now classified as a known spam box, haha
I'm going to add their server to our whitelist and we should be all good. Thanks for your help!