i had the same move and experienced issues when the temporary SRP expired. mind you, i had already changed the SRP in the Management Console to our owned SRP. for whatever reason, it did not change the SRP for MDS, thus it expired (after so many days) and our MDS services were not connecting to RIM's network.
to resolve, i had to export users and keys and drop the database and recreate a new one. here's the email information on it.
To try and fix this issue I would like you to recreate you database. Before doing this export your BlackBerry server from the management console. Then go to a DOS prompt and enter the following commands: |
bcp besmgmt..licensekeys out c:\keys.txt -c -T bcp besmgmt..itpolicy out c:\itpolicy -c -T bcp besmgmt..itpolicy2 out c:\itpolicy2 -c -T bcp besmgmt..itpolicytemplate out c:\itpolicy3 -c -T bcp besmgmt..itpolicytemplate2 out c:\itpolicy4 -c -T
This will export your license keys and any IT policies that you currently have. Stop all BlackBerry service and close the management console and then enter the following commands from a DOS prompt:
drop database besmgmt
Then navigate to the C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Management\Database directory and enter the following commands:
bcp besmgmt..licensekeys in c:\keys.txt -c -T bcp besmgmt..itpolicy in c:\itpolicy -c -T bcp besmgmt..itpolicy2 in c:\itpolicy2 -c -T bcp besmgmt..itpolicytemplate in c:\itpolicy3 -c -T bcp besmgmt..itpolicytemplate2 in c:\itpolicy4 -c -T
The first command will create the database and the other commands will import you license keys and IT policies into the database. Then open your management console and import your BlackBerry server. After importing the server start all BlackBerry services and see if the issue has been resolved.
so, just in case you have issues post-SRP change, do the above.