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Old 06-09-2006, 07:22 AM   #1 (permalink)
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i run my own BES server. i understand that running a BES server installs the "Blackberry Browser" on the handheld. However, if i try to use the Blackberry Browser, it just times out. The internet browser and the cingular browser both work perfect. What setting on the BES server need to be made to make the Blackberry Browser work. btw. BB MDS Connection service is running on the BES server. Thanks.
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Old 06-09-2006, 07:42 AM   #2 (permalink)
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according to the logs, port 8080 is already being used. which is true, how can i change tomcats proxy port within BES?
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Old 06-09-2006, 07:47 AM   #3 (permalink)
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You should check the following things first:

a) the handheld being in poor network coverage
b) a bad IPPPP service book on the handheld
c) the MDS service not running
d) MDS not being enabled for the BES OR for the specified userxxx8217;s account (right click the BES and the user and select xxx8220;enable Mobile Data Servicexxx8221;)
e) You need to make sure that port 3200 is both LISTENING and ESTABLISHED with the bmds.exe. The best way to check this is to use TCPView. You can download it from:

http://www.sysinternals.com/Utilities/TcpView.html

Also make sure you have the proper version of Java installed for the Version of BlackBerry Enterprise Server that you are running.

Hope this helps,

Cheers,
Ash
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Old 06-15-2006, 01:24 PM   #4 (permalink)
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Quote:
Originally Posted by ashworth
You should check the following things first:

a) the handheld being in poor network coverage
b) a bad IPPPP service book on the handheld
c) the MDS service not running
d) MDS not being enabled for the BES OR for the specified user’s account (right click the BES and the user and select “enable Mobile Data Service”)
e) You need to make sure that port 3200 is both LISTENING and ESTABLISHED with the bmds.exe. The best way to check this is to use TCPView. You can download it from:

http://www.sysinternals.com/Utilities/TcpView.html

Also make sure you have the proper version of Java installed for the Version of BlackBerry Enterprise Server that you are running.

Hope this helps,

Cheers,
Ash

is that the MDS Connection Service or do i need a service called MDS. I do not know if i ever installed MDS service.
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Old 06-15-2006, 01:42 PM   #5 (permalink)
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bmds.exe says CLOSE_WAIT in TCPView.exe on port 3200
it says it is listening on port 0
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Old 06-15-2006, 05:25 PM   #6 (permalink)
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Quote:
Originally Posted by ld-runner
bmds.exe says CLOSE_WAIT in TCPView.exe on port 3200
it says it is listening on port 0
If you stop the MDS Connection Service (MDS service) you should lose all of the bmds.exe within tcpview.

Check to see if anything else if you see anything else running on that port 3200?

If it is not both LISTENING and ESTABLISHED then it will not work.
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Old 06-16-2006, 06:41 AM   #7 (permalink)
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BlackBerrySyncServer.exe:2828 TCP locahost:2510 localhost:3200 ESTABLISHED
BlackBerrySyncServer.exe:2828 TCP localhost:2515 localhost:3200 ESTABLISHED
ITAdminServer.exe:2428 TCP localhost:2283 localhost:3200 ESTABLISHED
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Old 06-16-2006, 01:29 PM   #8 (permalink)
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i finally gave up and called BlackBerry BES support. After an hour of over the phone trouble shooting, the tech said to move it to another server. They sent a couple great FAQ's on how to do that (which i did) and everything is running perfect now. It ended up being an issie between Java and TomCat not speaking well together. We tried unistalling java, upgrading java. Nothing worked. The new server is up and running and my "BlackBerry Browser" is working great. It is nice to have access to all the internal web pages.
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Old 06-16-2006, 04:08 PM   #9 (permalink)
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Quote:
Originally Posted by ld-runner
i finally gave up and called BlackBerry BES support. After an hour of over the phone trouble shooting, the tech said to move it to another server. They sent a couple great FAQ's on how to do that (which i did) and everything is running perfect now. It ended up being an issie between Java and TomCat not speaking well together. We tried unistalling java, upgrading java. Nothing worked. The new server is up and running and my "BlackBerry Browser" is working great. It is nice to have access to all the internal web pages.

That is great news!
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