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Old 06-14-2006, 04:21 AM   #1 (permalink)
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Question Routing mail through a separate Domino domain

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we are planning to have an external party host a dedictaed BES server for us. As part of the build we were planning to install a separate Domino domain at the 3rd party site and cross certify. This brings up a few questions.

Planned Set-up

We will have a dedicated Notes server in the hosting co a new domain (let's say it's called OtherDomino for illustration). It will have a replicated copy of the company address book that our Notes users access internally. So, for the set-up to work we would implement the following changes from a Domino perspective:

Install new Domino domain at hosting facility
Cross certify it with our domain
Establish connection between these servers
Initiate replication of user mail files and PABs
Replicate a subset of our global address book to OtherDomino server
Configure this replicated address book as the Global Address Book for the domain OtherDomino

Then, when a user types a new EMail from their BlackBerry, addresses it to a recipient called say "Jimmy Hack", and sends it, I wanted to run through what would happen. My own thoughts are:

Email leaves Bberry device and gets to the dedicated BES server we have at hosting facility
The BES server drops the mail onto the server hosting the dedicated Domino domain OtherDomino
At that stage the OtherDomino server looks in the replicated copy of the global N&A book and resolves "Jimmy Hack" as me from my person doc entry
The OtherDomino server has a replicated copy of my mail file on it

This is the point where we need to understand more about what needs to happen. I need to ensure that internal and external recipients see the from address as the users proper Email address when they get mail sent from the BlackBerry.

In my person entry on the N&A book here it has a reference to my "home" mail server as HomeServer1. On the basis that the replicated copy of that global address book maintains this as my "home" server, does it simply know that it can route the EMail to my home server here via the connection it has back to our internal Notes domain (using passthrough or whatever) ? If not, how does EMail get back into our Notes environment ?

I've also read that BES has something called Directory Assistance. Perhaps this solves the problem somehow ??

Any advice appreciated.

Old 06-14-2006, 08:00 AM   #2 (permalink)
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BES does not have Directory Assistance, it should be setup in your Domino environment. The foremost important requirement is that the Domino server that is going to host the BES should be routing email properly FIRST before installing it. Hence the best test is to create a test user account on this Domino server and test out sending internal and external email messages after you reckon all has been setup properly.

RIM reference - KB-05221 - How To - Prepare the BlackBerry Enterprise Server for multiple Domino domains
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