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Old 02-24-2005, 08:24 AM   #1 (permalink)
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Default Managing your BlackBerry fleet

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We have over 500 BB in the UK, a mixture of 7100v and 7290. My questions is around what tools there are to manage the availability of the BES servers etc to ensure that we can proactively monitor the blackberry service. We thought about sending emails to BB's and then seeing if they got through, but that seems a bit archaic. Anyone know of any way of monitoring the end to end service for Blackberrys?

Old 02-24-2005, 08:58 AM   #2 (permalink)
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This is an excellent "BES Admin Corner" question -- so I am moving this to the BES Admin Corner.
Mark Rejhon
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Old 02-24-2005, 10:19 AM   #3 (permalink)
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With GW BES, I use simply snmp monitoring tools to verify the services are up and running. I also share the BES Logs directory and use a simply linux script to monitor the log files for errors. Should it find one, we have a web-based utility to report downtimes and problems that it will show up on, as well as send out emails/pages/sms to let us (the admins) know something is wrong.
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