BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-19-2006, 11:29 AM   #1 (permalink)
Thumbs Must Hurt
 
TDOERR's Avatar
 
Join Date: Jan 2006
Location: Alabama
Model: 9000
Carrier: Cingular AT&T
Posts: 67
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Needing user reboot, and not in GPRS/EDGE network GSM only

Please Login to Remove!

Last week when i woke up my BB was on GSM network. Powered off and back on all was well, got Edge coverage.

But when i got to work i saw all 90+ BBs we support had not contacted server around same time my lost its conenction.
Come to find out Cingular had an issue and only way to resolve i was to power on and back on devices.

Because the devices were on GSM network, i could not send apb to them device or email users. I ended up using Cingulars website to send a text message to all the handhelds.

ANyone else every have similar issue, any easy way to send text message to multiple devices?
Tdoerr
Offline  
Old 06-19-2006, 11:33 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
ld-runner's Avatar
 
Join Date: Apr 2006
Location: Canton, Mi
Model: 9000
Carrier: AT&T
Posts: 218
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Happened to me. I had to remove the battery too. :(
look at http://www.tucows.com/preview/355009 for ideas on group SMS'ing
Offline  
Old 06-19-2006, 11:37 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
ld-runner's Avatar
 
Join Date: Apr 2006
Location: Canton, Mi
Model: 9000
Carrier: AT&T
Posts: 218
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

here is a free one
http://www.tucows.com/preview/383953
Offline  
Old 06-19-2006, 11:48 AM   #4 (permalink)
Thumbs Must Hurt
 
timay's Avatar
 
Join Date: Jan 2006
Location: Nottinghamshire- UK
Model: 8900
OS: 4.6.1.101
PIN: 208db57b
Carrier: O2
Posts: 53
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same issue a couple of times with most of the Blackberrys I support, I didn't get chance to send text messages or contact users- they all rang me to report the problem.

Have now created a FAQ's guide that I send users with new issues and problems I have come across.

Might check out that free sms tool though, sounds like an idea!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.