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Old 06-20-2006, 03:02 PM   #1 (permalink)
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Join Date: Jun 2006
Location: Woodridge, IL
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Post Need some help creating my own company BES policies

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Have recently installed and configured BES Express 4.1 for Lotus Domino.

Had a few issues re: the install, but was able to overcome and get things running.

Now that we've had a week or two using out-of-the-box default settings (VERY slick BES product by the way and we love our new 8700g BB devices), we're finding some things we'd like to modify a bit (create our own default settings for).

We do not use (in fact because we're dispersed all around geographically, we really don't want to have to use ) Desktop Manager. Everything, including initial setup and enterprise activation needs to happen wirelessly.

Before asking my questions, let me offer a little background:

I am experienced & certified with Windows servers, Lotus Domino/Notes networks and TCP/IP networking.

I know next to nothing about SQL and/or MSDE (which we used for BES) and even less about IT policies and application security via BES and BlackBerry devices.

I'm having a devil of a time "getting a handle" on how to perform tasks centrally (from the BES Server) as I'm trying to read & comprehend the BES 4.1 System Admin guide.

Especially when it comes to deploying apps, forcing all users to have certain settings (themes, time zones, etc.) and certain users to have a few more add-ons or restrictions.

I plan on attending one of their training classes, but until then, could someone offer some guidance on the following:

1.) From BES Manager, shouldn't I be able to set things up so that an app can be downloaded to my BES server and then deployed to my users? I'm trying to start slow and do this with little apps such as Berry411 and Google Maps. While I can tell a user how to download these apps from their respective company servers and then install, I was hoping instead to download to my BES Server and then just push them out to my users. Is this possible?

All the Sys Admin guide talks about is sharing a folder on a drive on my server and then blah blah blah . . . but my users don't physically connect to the BES Server, so this doesn't make sense?

2.) My users have to manually set their time zones on their BB device. Isn't there a way for me to do this for them as I'm creating their BES profile? I don't mind if they want/need to change it later, but it would be nice if this was set for them initially during activation.

3.) By default, out T-Mobile 8700g devices have Email reconciliation set to-
Delete On: Handheld
Wireless Reconcile: On
On Conflicts: Handheld Wins

What we prefer is -
Delete On: Mailbox & Handheld
Wireless Reconcile: On
On Conflicts: Mailbox Wins

But again, we have only been able to make these changes manually on each device. Isn't there a way for me to set this up initially for my users?

Thanks in advance for any assistance.
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Old 06-21-2006, 10:51 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Jun 2006
Location: Woodridge, IL
Model: 8700g
Carrier: T-Mobile
Posts: 26
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Thumbs up Got centrally deployed apps working

I forced myself to read the Sys Admin book step by step
(URL is http://www.blackberry.com/knowledgec...99019&vernum=0 )

Pages 37 to 42 were where the answers were found and I also needed to be patient (4 hours before you know if it works or not).

Anyway, I could still use some help with figuring out how to set up my BES user devices to the correct Time Zone and also how to change the default Email reconciliation settings via BES.

Any thoughts?

Thanks.
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