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Old 06-21-2006, 09:09 AM   #1 (permalink)
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Default Duplicate Items, Messages Not Pushed During EA

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Currently working on the BES 4.1 Blackberry Migration from 3.6. So far we've migrated 59 Blackberrys, and 5 Blackberrys have had weird issues (2 had doubled old calendar items, 2 did not get messages pushed during EA, 1 had doubled old messages). I've searched the forum, but haven't found a solution or reason as to why this is happening. I'll be contacting RIM shortly, but I wondered if anyone had a solution/reason to this occurance.

Using a Blackberry Kiosk to upgrade Handheld OS.

Temporary Solution: Manually backup the Blackberry via Desktop Manager. Don't "Automatically backup..." during the App Loader Wizard.
Manually restore items from backup afterwards.

Any ideas?
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Old 06-21-2006, 09:35 PM   #2 (permalink)
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When moving a BlackBerry handheld between databases you should always wipe the BlackBerry handheld.
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