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Old 06-26-2006, 09:58 AM   #1 (permalink)
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Default BLACKBERRY_ALRT_01 log goes from 5k to 1.5 Gig Overnight!

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I was checking my backups and I noticed a increase in my backup size of 20 gig in the last two weeks. At first I thought it was an end user but then I checked my Blackberry server and low and behold my Blackberry log (BLACKBERRY_ALRT_01) is going crazy with 1.5 gigs of logs per day!

The server seems to be running fine and no end user is complaining. I'm copying a log over now so I can at open it up. Any body have any idea what is causing this?

Bes 4.0.3 w hot fix #2.
Server 2003 SP-1 fully patched.
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Old 06-26-2006, 10:27 AM   #2 (permalink)
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Install SP4. From the Release Notes:

BlackBerry Alert Service
SDR 72047
Previously, BlackBerry Alert Service logs might have grown too large to open. The large log files resulted in an increased use of system resources.
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Old 06-26-2006, 10:56 AM   #3 (permalink)
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Prior to sp4, I shut off the Blackberry alert service.
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Old 06-26-2006, 11:52 AM   #4 (permalink)
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Thank you, I turned of the Blackbery alert service and that stopped logging. It's state budget season right now so I'll update after that and hopefully that will fix the issue.

Thanks!
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Old 06-26-2006, 02:26 PM   #5 (permalink)
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you should be able to delete the ALRT log and safely start the Alert service back up, though. that was the short-term workaround to the issue prior to the service pack fix
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