Originally Posted by ashworth
You also need to make sure the service account has permissions on the new Exchange server.
I did but mail still isn't flowing to the to the bb. Will this change once we do the bes upgrade? will users on both exchange servers receive mail to their bb's? Or will I have to move all the bb users to then new exchange server first before they mail will flow to them? I have a n00b question about handheldcleanup.exe -u: when I run that it asks for the profile and then it asks for besname: is the profile supposed to be the besadmin account and the BesName, what do they want there?