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Old 06-29-2006, 09:48 AM   #1 (permalink)
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Default bes 4.1 - default folder redirection

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When adding a user in BES 4.1 for Exchange, I have noticed that the default folder that is enabled for redirection is Sent Items:

User -> Service Access -> Choose Folders for Redirection

Does anyone know of a way to change this behaviour so that Inbox is the only folder enabled for new users?

Does this setting even have an affect?

Thanks,
Adam
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Old 06-29-2006, 10:16 AM   #2 (permalink)
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Why would you not what your users to be able to see messages they send on their handheld?
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Old 06-29-2006, 12:36 PM   #3 (permalink)
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Adam, That is a good question. It is that way in 4.0 as well. Sent Items folder redirection is on by default. If anyone knows of a setting or something that can be made so all new users get that unchecked that would be great.

d_fisher, I don't want it because I don't want messages I send from my desktop appearing on my BB. It just clutters it up. I'm ok with emails I send from my BB to be in my sent items folder on the desktop.
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Old 06-29-2006, 12:50 PM   #4 (permalink)
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You can't set this for new users unless you change it when you add them. For your users, they can change this from their handheld: messages --> options-->email settings --> CLICK IN --> Folder redirection.

Otherwise if you don't want the clutter, 4.1 Handheld software lets you hide sent messages.
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Old 06-29-2006, 01:25 PM   #5 (permalink)
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Quote:
Originally Posted by udontknowjack
d_fisher, I don't want it because I don't want messages I send from my desktop appearing on my BB. It just clutters it up. I'm ok with emails I send from my BB to be in my sent items folder on the desktop.
I understand that individual user may not want to see sent messages on thier BlackBerry. The way the original question was asked, they are trying to disable the Sent folder redirection on the server. This would disable it for everyone even if they want sent messages. As ||||||| said, you can disable the send folder redirection, or hide sent messages (best solution IMHO) on 4.1+ on individual handhelds.
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Old 06-29-2006, 11:08 PM   #6 (permalink)
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Quote:
Originally Posted by d_fisher
I understand that individual user may not want to see sent messages on thier BlackBerry. The way the original question was asked, they are trying to disable the Sent folder redirection on the server. This would disable it for everyone even if they want sent messages. As ||||||| said, you can disable the send folder redirection, or hide sent messages (best solution IMHO) on 4.1+ on individual handhelds.
Doug, I think the original poster was simply asking how to remove the check by default (although leaving it as optional for the user to add back). When I add users to the BES, I typically will remove this check and have only Inbox selected - they can go back and check the Sent Items or any other folders they desire.

I'd like to see this as well, personally. Inbox + Sent was only introduced in BES 4.0, as 3.6 had only Inbox selected by default.
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Old 06-30-2006, 10:10 AM   #7 (permalink)
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d_fisher: I am trying to disable Sent Items for individual users as they are added to the BES. This is a standard request from my clients.

I would just like Inbox to be checked by default instead of Sent Items for new users added to the BES. I understand that the user can change it later.

I am almost wondering if that setting has any bearing. Of the 3 or 4 BES 4.1 installs I have done, nobody has ever complained about mail not being delivered upon first activation.
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Old 09-06-2006, 02:47 PM   #8 (permalink)
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Landed here via searching...

So there is no option on BES 4.1 where you can set the DEFAULT folder redirection settings? The reason I was looking for this was that looking at all of my users (most are new users), they ONLY have Sent Items checked under folder redirection, not even Inbox. So I was wondering if that was off by default... I am assuming they are still getting inbox messages to their devices cause I have not had any complaints of emails not being received......

Anyone else see this with their users? I have BES 4.1 SP1
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