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-   -   reoccurring errors in event viewer (http://www.blackberryforums.com/bes-admin-corner/39869-reoccurring-errors-event-viewer.html)

Ozzy 07-02-2006 07:43 PM

reoccurring errors in event viewer
 
2 Attachment(s)
Hi Guys,

Thought its about time to clear up to reoccurring error's in my even log

(see attaced pictures)

Quote:

[DEVICE_SESSION:203EB2F8:0139abd8] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.
and

Quote:

[DEVICE_SESSION:2018F823:01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.
I have gotten these errors pretty much from day 1 and i dont know what they mean. Can anyone help me? Does anyone else have them reourring like i do?

BESD 4.0.3.5 - 7290's,7230's,8700's

thanks very much (y)

Attachment 4226

Attachment 4227

noname 07-02-2006 11:46 PM

I reckon it is SQL connectivity issue... SQL authentication may caused the timeout if SQL connection is lost... Check out the Messaging Agent/Dispatcher/Router logs....

Ozzy 07-02-2006 11:54 PM

Hey man,

Thanks for that.

Where do i find these logs and what am i looking for?

Cheers (y)

noname 07-03-2006 12:34 AM

<drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs.... do a search for "SQL"... see any errors

nukem 07-04-2006 05:16 PM

Needd more of a life to play half life
 
[DEVICE_SESSION:2018F823:01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.

You get the above error when you cradle a handheld. Thats all. Cradled does different things then when wireless (uncradled).

noname 07-04-2006 09:19 PM

Hey nukem, you are so right... missed the keyword "DEVICE_SESSION:"... good thing it's nothing to worry about...

Ozzy 07-04-2006 11:48 PM

Hi Guys thanks fior your help.

So i get this error message when a device is logged into the Desktop Manager Software?

Do i have to live with the errors or is there something i can do?

Cheers (y)

noname 07-05-2006 01:00 AM

Hey all, I remember it as an ODBC wrapper error... but not sure happens to which specific version... just upgrade to latest SP4 HF3...

SoUnCool 06-08-2007 09:54 AM

"This error means that the BlackBerry Router could not authenticate your SRP identifier and authentication key for some reason, therefore the session timed out. There is no cause for a concern because the BlackBerry Router would automatically re-establish the SRP connection. If the BlackBerry Enterprise Server status is "Running", the error message may be indicative of a temporary network problem which interfered with the connection to the SRP Host. If the issue persists, setup network monitoring to monitor the traffic to srp.blackberry.net"

BBFlunkie 06-11-2007 07:21 AM

corrected - service authentication timeout
 
[DEVICE_SESSION:(Device PIN Number):01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.

BES 4.0.6HF4 on Domino corrected our errors like this.


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