BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-02-2006, 07:43 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Ozzy's Avatar
 
Join Date: Jul 2005
Model: 8707
Carrier: Vodafone
Posts: 270
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default reoccurring errors in event viewer

Please Login to Remove!

Hi Guys,

Thought its about time to clear up to reoccurring error's in my even log

(see attaced pictures)

Quote:
[DEVICE_SESSION:203EB2F8:0139abd8] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.
and

Quote:
[DEVICE_SESSION:2018F823:01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.
I have gotten these errors pretty much from day 1 and i dont know what they mean. Can anyone help me? Does anyone else have them reourring like i do?

BESD 4.0.3.5 - 7290's,7230's,8700's

thanks very much

error1.jpg

error2.jpg
__________________
If Motorhead moves in next door your lawn will die - Lemmy

Last edited by Ozzy : 07-02-2006 at 07:53 PM.
Offline  
Old 07-02-2006, 11:46 PM   #2 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Default

I reckon it is SQL connectivity issue... SQL authentication may caused the timeout if SQL connection is lost... Check out the Messaging Agent/Dispatcher/Router logs....
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Old 07-02-2006, 11:54 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Ozzy's Avatar
 
Join Date: Jul 2005
Model: 8707
Carrier: Vodafone
Posts: 270
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hey man,

Thanks for that.

Where do i find these logs and what am i looking for?

Cheers
__________________
If Motorhead moves in next door your lawn will die - Lemmy
Offline  
Old 07-03-2006, 12:34 AM   #4 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Default

<drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs.... do a search for "SQL"... see any errors
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Old 07-04-2006, 05:16 PM   #5 (permalink)
New Member
 
Join Date: Jun 2006
Location: Ontario, Canada
Model: 6290
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Needd more of a life to play half life

[DEVICE_SESSION:2018F823:01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.

You get the above error when you cradle a handheld. Thats all. Cradled does different things then when wireless (uncradled).
__________________
Frag the weak, hurdle the dead

Duke
Offline  
Old 07-04-2006, 09:19 PM   #6 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Default

Hey nukem, you are so right... missed the keyword "DEVICE_SESSION:"... good thing it's nothing to worry about...
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Old 07-04-2006, 11:48 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Ozzy's Avatar
 
Join Date: Jul 2005
Model: 8707
Carrier: Vodafone
Posts: 270
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi Guys thanks fior your help.

So i get this error message when a device is logged into the Desktop Manager Software?

Do i have to live with the errors or is there something i can do?

Cheers
__________________
If Motorhead moves in next door your lawn will die - Lemmy
Offline  
Old 07-05-2006, 01:00 AM   #8 (permalink)
BlackBerry Extraordinaire
 
noname's Avatar
 
Join Date: Sep 2005
Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore.
Model: Z10
OS: 10.0.0
PIN: NUKE(PAP)
Carrier: Singtel
Posts: 1,504
Post Thanks: 6
Thanked 9 Times in 9 Posts
Default

Hey all, I remember it as an ODBC wrapper error... but not sure happens to which specific version... just upgrade to latest SP4 HF3...
__________________
Native but 4th class citizen of a nation governed by idiots who import congestions & contention.
Offline  
Old 06-08-2007, 09:54 AM   #9 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2007
Location: Toronto
Model: 9800
Carrier: Rogers
Posts: 319
Post Thanks: 2
Thanked 5 Times in 5 Posts
Default

"This error means that the BlackBerry Router could not authenticate your SRP identifier and authentication key for some reason, therefore the session timed out. There is no cause for a concern because the BlackBerry Router would automatically re-establish the SRP connection. If the BlackBerry Enterprise Server status is "Running", the error message may be indicative of a temporary network problem which interfered with the connection to the SRP Host. If the issue persists, setup network monitoring to monitor the traffic to srp.blackberry.net"
Offline  
Old 06-11-2007, 07:21 AM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: May 2007
Location: Columbus, OH
Model: 9000
PIN: N/A
Carrier: AT&T
Posts: 62
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default corrected - service authentication timeout

[DEVICE_SESSION:(Device PIN Number):01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.

BES 4.0.6HF4 on Domino corrected our errors like this.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.