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reoccurring errors in event viewer

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Old 07-02-2006, 06:43 PM   #1 (permalink)
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Default reoccurring errors in event viewer

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Hi Guys,

Thought its about time to clear up to reoccurring error's in my even log

(see attaced pictures)

Quote:
[DEVICE_SESSION:203EB2F8:0139abd8] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.
and

Quote:
[DEVICE_SESSION:2018F823:01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.
I have gotten these errors pretty much from day 1 and i dont know what they mean. Can anyone help me? Does anyone else have them reourring like i do?

BESD 4.0.3.5 - 7290's,7230's,8700's

thanks very much

error1.jpg

error2.jpg
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Last edited by Ozzy : 07-02-2006 at 06:53 PM.
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Old 07-02-2006, 10:46 PM   #2 (permalink)
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I reckon it is SQL connectivity issue... SQL authentication may caused the timeout if SQL connection is lost... Check out the Messaging Agent/Dispatcher/Router logs....
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Old 07-02-2006, 10:54 PM   #3 (permalink)
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Hey man,

Thanks for that.

Where do i find these logs and what am i looking for?

Cheers
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Old 07-02-2006, 11:34 PM   #4 (permalink)
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<drive>:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs.... do a search for "SQL"... see any errors
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Old 07-04-2006, 04:16 PM   #5 (permalink)
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Default Needd more of a life to play half life
[DEVICE_SESSION:2018F823:01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.

You get the above error when you cradle a handheld. Thats all. Cradled does different things then when wireless (uncradled).
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Old 07-04-2006, 08:19 PM   #6 (permalink)
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Hey nukem, you are so right... missed the keyword "DEVICE_SESSION:"... good thing it's nothing to worry about...
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Old 07-04-2006, 10:48 PM   #7 (permalink)
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Hi Guys thanks fior your help.

So i get this error message when a device is logged into the Desktop Manager Software?

Do i have to live with the errors or is there something i can do?

Cheers
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Old 07-05-2006, 12:00 AM   #8 (permalink)
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Hey all, I remember it as an ODBC wrapper error... but not sure happens to which specific version... just upgrade to latest SP4 HF3...
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Old 06-08-2007, 08:54 AM   #9 (permalink)
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"This error means that the BlackBerry Router could not authenticate your SRP identifier and authentication key for some reason, therefore the session timed out. There is no cause for a concern because the BlackBerry Router would automatically re-establish the SRP connection. If the BlackBerry Enterprise Server status is "Running", the error message may be indicative of a temporary network problem which interfered with the connection to the SRP Host. If the issue persists, setup network monitoring to monitor the traffic to srp.blackberry.net"
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Old 06-11-2007, 06:21 AM   #10 (permalink)
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Default corrected - service authentication timeout
[DEVICE_SESSION:(Device PIN Number):01383180] Timer Event. Exceeded service authentication timeout. No authenticated services. Releasing session.

BES 4.0.6HF4 on Domino corrected our errors like this.
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