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Old 07-06-2006, 07:51 AM   #1 (permalink)
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Default A bunch of weird errors

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Hey all,

Seems like the event viewer on our BES server went nuts yesterday. A bunch of these errors came up and I'm not sure what's going on. None of my users have reported any issues as of yet.

Time: 2006-07-05 21:18:34
Source: BlackBerry Messaging Agent BESSERVER1 Agent 1
Type: Error
Event ID: 10249
User: NA
Computer: BESSERVER
Message: PMDatabaseSQLImp::SetAllStatProps: COM Error 0x80040E31 - IDispatch error #3121 - Source: "Microsoft OLE DB Provider for SQL Server" - Description "Timeout expired" - Command ""


Time: 2006-07-05 21:18:34
Source: BlackBerry Messaging Agent BESSERVER1 Agent 1
Type: Warning
Event ID: 20448
User: NA
Computer: BESSERVER
Message: SaveServerPagerStats() failed 1 of 47 times in GlobalStatsThread


Time: 2006-07-05 21:19:15
Source: BlackBerry Messaging Agent BESSERVER1 Agent 1
Type: Error
Event ID: 10249
User: NA
Computer: BESSERVER
Message: PMDatabaseSQLImp::CheckDeviceIDNulledInDB: COM Error 0x80040E31 - IDispatch error #3121 - Source: "Microsoft OLE DB Provider for SQL Server" - Description "Timeout expired" - Command " select PIN from UserConfig where Id = 50 "


Time: 2006-07-05 21:19:15
Source: BlackBerry Messaging Agent BESSERVER1 Agent 2
Type: Error
Event ID: 10221
User: NA
Computer: BESSERVER
Message: GetReloadUser: COM exception.


Time: 2006-07-05 21:19:15
Source: BlackBerry Messaging Agent BESSERVER1 Agent 2
Type: Error
Event ID: 10226
User: NA
Computer: BESSERVER
Message: COM Error 0x639D20 in GetReloadUser - Timeout expired - IDispatch error #3121


Time: 2006-07-05 21:19:15
Source: BlackBerry Messaging Agent BESSERVER1 Agent 2
Type: Error
Event ID: 10224
User: NA
Computer: BESSERVER
Message: Database error in GetReloadUser (err=0x80040E31 native err=0) - Timeout expired

This is just a piece of what I saw. There must have been over 100 errors just form that one night.
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Old 07-06-2006, 08:31 AM   #2 (permalink)
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COM Errors are usually associated with SQL connectivity issues... check along that line...
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