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Old 07-06-2006, 08:14 AM   #1 (permalink)
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Default Delete phone call logs from BES

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I have a bunch of users with 7520's and there phone call logs get huge. They are not the brightest users so walking each one through deleting the log would be bad. I usually sync the device thru USB cable and delete log thru Desktop Manager, but since they are connected thru the BES that option is Grayed out.

Is there a way to delete them from the handheld thru the BES? Is there a way not to back that log up at all??

Thansk for your help.
Old 07-06-2006, 08:58 AM   #2 (permalink)
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I do not believe it is possible to delete the phone call logs from the server. Either you delete the entire database (for that user) or nothing. I thought in BES 4.1 you have the option to not backup the phone call log. Not sure on that though.

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Old 07-06-2006, 12:42 PM   #3 (permalink)
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You can disable the Phone Call logging in 4.1 through PIM Sync Policy Group -> Disable Phone Call Log Wireless Sync.

As far as I know, there is no way to delete the phone call logs from a BlackBerry through the BES.

On the BlackBerry...

On the Messages screen, press ALT + P to display just the phone call entries.
Click the Trackwheel and click on Delete Prior while on the latest date.

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