Originally Posted by thomas_olsen44
I just installed BES 4.1 a couple of days back, and I am currently looking in to a way of uppgrading our hand held devices.
I have downloaded the latest version of the OS for my 7290, installed the package on my BES server and shared the drive as described as part of Software Configuration.
I noticed that I have to upgrade the software using the USB cable, so I installed the Desktop Manager on my notebook and connected my device.
It immediately searches for my device, checks if I have the latest version installed and prompts me to install the latest version.
The problem is that in the package I have selected on the server, I have removed some programs from the package. But it still prompts me to install everything.
As an example, I removed BrickBreaker from the package, but it still wants to install it when I connect my device to my computer.
So then I am actually wondering if it is really downloading the package from my BES server or if it just checks somewhere else that a newer version of the OS exists and maybe downloads it directly from internet.
Since I downloaded the correct OS package from my phone provider, I would like to install this package as I know if will work for my device.
Is anyone else strugling with the same problems?
Some help is appreciated.
Let me see if I understand everything corretly. You installed BES v4.1 and now want a simplified way of upgrading the handheld OS for your existing devices. Based on what you described, it sounds like you installled the handheld software onto the BES server and want to use it as a centralized software store. Is this correct?
Are you launching Desktop Manager on your local PC or from the server (\\server_name\share_name\...)? If your launching it locally, then Desktop Manager doesn't know anything about the package with certain applications removed.
How did you remove programs from the package? Did you delete .alx files or modify them? Did you reindex (loader.exe /reindex) after modifying .alx files?
Have you read the Handheld Management Guide? It has more detailed instructions on how to remotely update handheld software.
Handheld Management Guide for Lotus Domino
Handheld Management Guide for Microsoft Exchange
Handheld Management Guide for Novell Groupwise