07-06-2006, 02:41 PM
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| | Do NOT want Exch. Calendar wireless sync.. HELP!
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I'm new here, and searched for about an hour but didn't seem to find an answer, so here goes...
I am an IT consultant for a law firm running Exchange 2003 and BES 4.0.37(?), and I have a HUGE issue: There are 10 users, 4 have older 7100's and 6 have 8700c's, and it seems the 8700c's have a problem with calendar sync. The users need to sync with a Public Folder calendar (they each have their own), but when I set the Desktop Manager to sync with the Public Folder calendar, it seems to change to "Blackberry Wireless Sync", so when the user plugs in their device, they get an error when it syncs the calendar. If I play with the software for a while, the setting to Public Folder Calendar works, but after a few weeks, it changes back.
I;ve seen solutions on here about making wireless sync work, setting permissions, cdo.dll files, etc. and all seems ok in that regard, but I don't want wireless sync activated, unless there is a way to sync a Public Folder wirelessly. I'm very new to the BES and all of it's tricks, so maybe I should have wireless sync active... I dunno.... but for the short-term I need to find a way to have the Desktop Manager software stay set to their Public Folder calendar.
Also, the users are running Outlook 2003 SP1, and a few might be at SP2, so I've heard about cached exchange mode and something about SP2 not working properly. Does Cached Excahnge Mode need to be off for this to work??
Sorry for all the questions, and I did search the forum somewhat, but I'm under the gun here to get this working, so I hope someone can shed some light on this.
Thanks in advance.