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Old 07-11-2006, 08:25 AM   #1 (permalink)
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Default 7290 on a bes sig question

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I have a user that has a 7290 (t-mobile) who is on our bes. When i go into a new message and type sig and hit enter/return it populates her email address and phone number.

However I have another user on a 7290 (t-mobile) who is on our bes. When I go into a new message and type sig and hit enter/return it just droops down 2 lines like something is there but it does not prefill his email or phone number.


PS. neither of them have a signature on the BES or on the handheld setup yet.

Anyone heard of this yet?

thanks
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Old 07-11-2006, 09:23 AM   #2 (permalink)
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are you using any IT policies
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Old 07-11-2006, 09:25 AM   #3 (permalink)
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The sig is pulled from whatever the user has defined in their Owner field. Are you sure that field is populated with something?
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Old 07-11-2006, 09:38 AM   #4 (permalink)
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yes i found that the owner field is the culprit.

thanks again
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